Air Comm Achieves AR Transformation with Growfin

Air Comm, a premier provider of communication solutions, serves over 6,000 customers across the United States. As a Motorola Solutions Channel Partner, their reputation rests on delivering innovative 2-way radio systems and wireless technologies. 

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Scaling their accounts receivables process to match their customer base with varying payment terms proved to be increasingly complex for their CFO, Fritz Van de Kamp, and his AR team.

Challenges they faced

Managing over 1,000 invoices monthly, some of their pain points included:

• Outdated/incorrect contacts: Efforts wasted chasing incorrect points of contact.
• Delayed responses: Communication was delayed even when they reached the right contacts.
• Ineffective manual tracking: Error-prone spreadsheets slowed decisions and created blind spots.‍
• Further mishaps with process fixes: Some of the inefficiencies they tried fixing internally proved to be inefficient.

Their ERP, Zoho Books, provided basic automation capabilities, but it wasn't enough. They tried using YayPay but it ended up falling short in addressing their needs.

Why they chose Growfin

Growfin addressed Air Comm’s specific challenges with precision and scalability.

Some of the key features and capabilities that Growfin provided Air Comm included:

• Centralized AR Inbox: Unified tracking of all customer communications in one platform.
• AI-powered prioritization: Growfin’s Health Score and AR aging reports helped identify high-priority accounts with actionable insights.
• Custom Collection Strategies: Automated workflows tailored to invoice size and customer behavior ensured effective follow-ups‍
• Hands-on support: Growfin’s dedicated implementation team ensured seamless onboarding and rapid adoption.

Measurable improvements across key metrics

Fritz Van de Kamp and his team experienced tangible, transformative results immediately with Growfin: 

Beyond these metrics, Growfin empowered Air Comm to implement its aging bucket strategy effectively, providing real-time updates and automating follow-ups that had previously consumed countless hours.

Air Comm’s journey highlights the transformative power of tailored AR automation. Are you ready to overcome inefficiencies, accelerate cash flow, and achieve sustainable growth?